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Stress-free moving with Octopus Energy: Your guide to a smooth electricity provider switch
A house move is exciting enough, so changing your electricity provider shouldn't add extra stress. Whether it's cancellation, re-registration, or a complete switch – we show you how to move effortlessly with Octopus Energy and avoid unnecessary costs. Find out more in our personal consultancy service.
The topic short and concise
A house move is exciting enough, so changing your electricity provider shouldn't add extra stress. Whether it's cancellation, re-registration, or a complete switch – we show you how to move effortlessly with Octopus Energy and avoid unnecessary costs. Find out more in our personal consultancy service.
A house move is exciting enough, so changing your electricity provider shouldn't add extra stress. Whether it's cancellation, re-registration, or a complete switch – we show you how to move effortlessly with Octopus Energy and avoid unnecessary costs. Find out more in our personal consultancy service.
A house move is exciting enough, so changing your electricity provider shouldn't add extra stress. Whether it's cancellation, re-registration, or a complete switch – we show you how to move effortlessly with Octopus Energy and avoid unnecessary costs. Find out more in our personal consultancy service.
Are you planning a move and wondering what will happen with your electricity contract with Octopus Energy? Find out everything about notice periods, special termination rights, and how to optimally manage the switch to a new provider.
Moving is often associated with stress, but ensuring your electricity supply shouldn't be. With Octopus Energy, you can smoothly manage the process of switching to Octopus electricity. We offer transparent rates and excellent customer service, allowing you to focus on the important things. Find out how to avoid expensive basic tariffs and ensure uninterrupted electricity supply in your new home.
A timely switch of electricity provider is crucial to avoid unnecessary costs. The standard supply, which you automatically fall into if you don't secure an electricity contract in time, is often significantly more expensive than a special rate. By switching early, you can not only save money but also maintain control over your energy source. Octopus Energy places great emphasis on renewable energies and offers you the opportunity to contribute to environmental protection.
We at Octopus Energy understand that moving raises many questions. That's why we offer comprehensive support for all questions regarding your electricity contract. From contract takeovers to cancellations and provider changes, we are here to help. Our aim is to make the moving process as simple and stress-free as possible. Learn more about our moving assistance.
Contract Transfer or Termination: Choose the Appropriate Option
If you move to Octopus Energy, you essentially have two options: carrying over your existing contract or cancelling and signing a new contract. The choice depends on various factors, such as the availability of Octopus Energy at your new location and your personal needs. We are here to help you make the right decision.
Transferring your contract with Octopus Energy is a simple way to continue your electricity supply seamlessly. This requires that Octopus Energy is available at your new address and the contract terms remain unchanged. To initiate the transfer, we need some information from you:
Moving out date of the old address
Moving in date of the new address
New address (complete)
New meter number
Estimated annual consumption at the new location
Preferred payment method (SEPA Direct Debit or bank transfer)
In certain cases, a special right to terminate may apply, e.g., if Octopus Energy cannot supply your new address or there is a price increase due to the move. Please take note of the notice periods and formalities for termination. Be sure to include the reason (move) and the desired end of the contract in your termination letter. Don't forget to provide both your old and new addresses as well as your customer number.
Electricity registration made easy: Step-by-step to a new connection
The moving process with Octopus Energy is designed to be transparent and straightforward. We guide you step by step through the electricity re-registration so you can relax. Ideally, start planning 3-6 weeks before the move to allow enough time for all formalities. Timely planning will help you avoid stress and ensure you're not left without electricity in your new home.
For the electricity re-registration, we need some information from you, such as your meter number, meter reading, and customer number. Make sure you have all the information handy to speed up the process. Use our online portal or contact our customer service to clarify all the details. We are happy to assist you in answering your questions and help with the re-registration.
To avoid double billing, it is important to optimally use the transition periods. Octopus Energy offers you the possibility of a double supply for up to 6 weeks, giving you enough time to complete all formalities. Inform yourself early about the options and ensure you're not unnecessarily paying for electricity for two homes at the same time.
New customer electricity registration: It's that simple with Octopus Energy
If you wish to become a new customer with Octopus Energy, the electricity registration process is remarkably easy. Simply select the appropriate tariff on our website and indicate "Move/Relocation" during the order process. We will take care of the rest. Please ensure you have all the required information ready to speed up the registration process.
For the electricity registration we require the following information:
Name, contact details, date of birth
Address, bank details (direct debit)
Meter number, meter reading (handover protocol)
Estimated annual consumption
Please note that an existing contract of the previous tenant does not automatically transfer to you. The previous tenant must cancel their contract separately. Ensure you are aware of the cancellation deadlines to avoid being without electricity. We are happy to assist you in choosing the right tariff and with the registration process.
Avoid pitfalls: How to ensure a successful move with electricity
When switching to Octopus Energy, there are some pitfalls you should avoid. A common issue is incorrect data. Ensure you provide all the details, especially your address and meter number, accurately. A data comparison with your old electricity bill can help minimise sources of error. Also, pay attention to the correct spelling of address and meter number to avoid delays.
The basic supply acts as a fallback if you don’t arrange for a power contract in time. However, the costs for basic supply are usually significantly higher than for a special tariff. A quick switch to Octopus Energy is possible at any time to save costs. Inform yourself about the tariffs in time and switch to a cheaper offer as soon as possible.
Use your special right of termination if Octopus Energy cannot supply your new address or if there is a price increase due to the move. Check your contract conditions carefully and inform yourself about your rights. Price changes are a common reason for termination, which you can use to switch to a cheaper provider. For more information, see the Octopus Energy Blog.
Transparent provider switch: Benefit from Octopus Energy
The switch to Octopus Energy is transparent and straightforward. We can handle the cancellation with your previous provider upon request and take care of registering your metering point with the network operator. You don't have to worry about a thing. Our goal is to make the switch as easy as possible for you.
Take advantage of the benefits of switching providers: transparent tariffs, fair contract terms, new customer bonuses, and price guarantees. Octopus Energy offers you a variety of options to optimally meet your electricity needs. Choose from our green energy options and make a contribution to environmental protection. Compare our tariffs and find the right offer to suit your needs.
Octopus Energy positions itself as an alternative to traditional energy suppliers, focusing on customer service and transparent tariffs. Our emphasis is on renewable energy and innovative, technology-based solutions. Find out more about our philosophy and values.
Stress-free moving: Octopus Energy ensures your electricity supply
In summary, a move with Octopus Energy can be made stress-free and simple. Timely planning and communication are important. Check your contract terms and use your special termination right if necessary. Octopus Energy is your reliable partner for electricity supply.
We look to the future and see exciting developments in the energy market. Smart meters and intelligent power grids will play an increasingly important role. Octopus Energy is committed to sustainable energy solutions and innovative technologies to provide you with a future-proof energy supply. Stay informed about the latest trends and developments.
A move is the ideal time to consider switching to Octopus Energy. Compared to electricity costs a few months ago, you can quickly save several hundred euros a year, as ImmobilienScout24 reports. We at GoMovin want to make your move as pleasant as possible. Therefore, we offer you support not only with electricity supply but also with all other aspects of your move. Contact us today to learn more about our services.
Further useful links
The Bundesnetzagentur provides the Energy Monitoring Report 2023.
German Energy Agency (dena) offers information and projects related to the energy transition.
The Federal Statistical Office (Destatis) supplies data and facts on energy supply in Germany.
The University of Stuttgart provides electricity and energy reports.
FAQ
How do I register as a new customer with Octopus Energy when moving house?
As a new customer, select the appropriate tariff on the Octopus Energy website and indicate "moving in/moving house" during the order process. Have your meter number, meter reading, and bank details ready.
Can I transfer my existing Octopus Energy contract when I move?
Yes, in most cases, you can transfer your contract. Simply provide your new address, move-in date, and meter number. Octopus Energy will take care of the rest.
What happens if Octopus Energy cannot supply my new address?
In this case, you have a special right of termination. Notify Octopus Energy of your move in good time to avoid unnecessary costs.
What information does Octopus Energy require for the electricity transfer?
Octopus Energy requires your moving-out date from the old address, moving-in date to the new address, full new address, new meter number, estimated annual consumption, and preferred payment method.
How far in advance should I notify Octopus Energy of my move?
It is ideal to notify the move 3-6 weeks in advance to allow enough time for all formalities and to ensure a seamless electricity supply.
What is the default supply and why should I avoid it?
The default supply is the automatic electricity supply from the local provider if you do not enter into your own contract. It is usually more expensive than a special tariff from Octopus Energy.
Do I have a special right of termination if prices increase due to the move?
Yes, if Octopus Energy raises prices due to your move, you have a special right of termination. Check your contract terms carefully.
What should I do if the previous tenant still has a contract?
The previous tenant must cancel their contract separately. As the new tenant, you will need to register with Octopus Energy yourself to ensure electricity supply.
